Incompetence isn't Malevolence

Often upon encountering bad behavior, the first assumption is that the actor is deliberately destructive. They are assessed as evil, and because they seem evil, related malevolent acts are assumed to be in their motives, and thus need to be defended against.

However, most people have no motives, but are worn out and directionless. They are tasked above their station and asked to respond in ways beyond their abilities. They innocently falter, while trying to retain some semblance of adequacy. It is polite to say nothing indicating otherwise.

Most misbehavior is from people who truly didn't know any better and chose stupid actions because those seemed good in the moment. They probably should have been prevented from their options and removed from their surroundings and contacts to prevent interactions, but no one is in charge and people are free to pursue ridiculous whims.

They are not evil, but bored sleepwalkers. Some of them poke and prod seeking to tax others with amusing drama. Most stumble through an ambient haze vaguely imitating expectations without forethought or awareness.

They are vanilla incompetents, not devils of the universe.